1. Our Patient Coordinators are real people, they are your first point of contact and work with you to match you with a therapist that meets your needs 

  • Oftentimes, when signing up for therapy with a Big Tech Telehealth Industry Platforms you are given a questionnaire to determine how to match you with a therapist.  With any questionnaire or survey, there are always going to be things that do not quite fit a check-box. After requesting services at AACA, a patient coordinator follows up with you to determine which of our therapists would be a good fit for you. They also walk you through completing any paperwork needed to start therapy at our practice.

2. We keep your information and medical data protected

  • Your information is not sold to third-party vendors. It can be difficult to understand what is within the long privacy statements included when you enroll with a bigger tech-based mental health organization. AACA follows HIPAA guidelines to protect your health data, as well as your contact information.

3. AACA is operated by real therapists, who have experience working in mental health 

  • Though some of us are tech savvy, AACA is not driven by profiting off of the tech industry. AACA providers are credentialed, participate in supervision, and collaborate to support each other.
  • All providers at AACA are licensed by the state of Michigan. State licensing boards require providers to meet specific educational requirements, participate in supervision hours, pass a licensing exam, and hold providers responsible if they are practicing in a unethical manner. Your quality of care is important, which is why AACA employs licensed providers.

4. You are able to use your insurance to help pay for services or pay out of pocket 

  • You are not subscribed to a monthly membership for services, which is often the case on bigger Telehealth Platforms. You can stop sessions at any time without losing money on a membership. We accept a wide array of insurance and offer out-of-pocket rates.
    • Call to find out if we accept your insurance

  • AACA is transparent about your out-of-pocket expenses and wants to work with you so you are aware of those costs.

5. We have an on-staff prescriber, if you are looking for a combination of therapy and medication based treatment approach within the same office